Privacy Policy

1. Who We Are

Siftinglivingkne (933 Fernleigh Rd, Brooklet NSW 2479, Australia) is the entity responsible for your personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Privacy enquiries: hello@siftinglivingkne.world or +61 2 6687 1216.

2. Information We Collect

We collect personal information that is reasonably necessary for our functions:

• Identity: name, username
• Contact: email, phone, postal address
• Technical: IP address, browser type, device, time zone
• Usage: pages visited, features used
• Communications: contact form messages, coaching session notes
• Programme data: hydration logs, schedule preferences
• Sensitive information: we do not actively collect health records. If you voluntarily share health-related information, we handle it per APP 3 and APP 6 with your consent.

3. How We Collect Information

We collect information directly from you (forms, enrolment, coaching), automatically (cookies, analytics where consented), and from third parties only where you have authorised it (e.g. payment processors).

4. Purpose of Collection (APP 6)

We use personal information to deliver coaching services, process enquiries, send programme communications you have requested, improve our platform, comply with legal obligations, and for direct marketing only where you have consented or an exception under the Spam Act 2003 applies. We do not sell personal information.

5. Disclosure to Third Parties

We may disclose information to service providers (hosting, analytics, payments, email) who assist our operations under contractual obligations consistent with the APPs. We may also disclose where required by law, court order, or to prevent serious threat to health or safety.

6. Overseas Disclosure (APP 8)

Some service providers may store data outside Australia. Before disclosure, we take reasonable steps to ensure overseas recipients comply with the APPs or are subject to comparable protections.

7. Data Retention

Contact enquiries: 24 months. Programme records: duration of engagement plus 36 months. Technical logs: 12 months. Financial records: 7 years per Australian tax law. We destroy or de-identify information when no longer needed.

8. Security (APP 11)

We implement reasonable technical and organisational measures including TLS encryption, access controls, staff training, and periodic security reviews. No method of transmission is 100% secure.

9. Notifiable Data Breaches

If a data breach is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches scheme.

10. Your Rights

Under the Privacy Act 1988 you may request access to and correction of your personal information. Contact us using the details above. We will respond within 30 days. You may also complain to the OAIC at oaic.gov.au.

11. Cookies and Marketing

See our Cookies Policy. Marketing emails include an unsubscribe facility per the Spam Act 2003. You may opt out at any time.

12. Children

Services are not directed at children under 15 without parental involvement. Family programmes require verified parental consent for any child-related data.

13. Changes

We may update this policy. Material changes will be posted on this page with an updated date.